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Refund Policy

If you find that a product we have supplied isn't as described or is faulty, follow the instructions in the Returns Policy section to initiate a CCR process, the returned product will be investigated and if the claim is justified a refund will be made.

 

Returns policy

If you have purchased the product in error or changed your mind, unfortunately we are not able to accept returns. However if you feel that there is a fault with the product that we have supplied, or that it is not as described, please contact us on this address: apukinfo@airproducts.com stating that you wish to initiate a Customer Complaint Return (CCR) process.

 


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