Manufacturing Innovative Gases for over 90 years

Home >

Refund Policy

If you find that a product we have supplied isn't as described or is faulty, follow the instructions in the Returns Policy section to initiate a CCR process, the returned product will be investigated and if the claim is justified a refund will be made.

 

Returns policy

If you have purchased the product in error or changed your mind, unfortunately we are not able to accept returns. However if you feel that there is a fault with the product that we have supplied, or that it is not as described, please contact us on this address: apukinfo@airproducts.com stating that you wish to initiate a Customer Complaint Return (CCR) process.

 


How do I order?

Simply add products to your basket, and checkout.

Share a few simple details with us and you can easily reorder in the future.

How do I Pay?

We work around you.
Pay by card, standing order, direct debit or bank transfer.

Speak to our Experts

Simply leave us some information and we will be happy to help

I am not a robot. Please answer the following equation: 3 plus 5 = *
I have read the privacy policy and agree